Terms & Condition

Terms and Conditions

Introduction

Welcome to SparxGrow. These Terms and Conditions (“Terms”) govern your access to and use of our services, including our website, mobile app, and car rental services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Definitions

“Company,” “we,” “us,” “our”: Refers to SparxGrow, the provider of luxury car rental services.
“Client,” “you,” “your”: Refers to the individual or entity using our services.
“Vehicle”: Refers to any car rented from SparxGrow.
“Rental Agreement”: Refers to the contract signed by the client at the time of vehicle rental, detailing the specific terms of the rental.

2. Eligibility

To rent a vehicle from SparxGrow, you must:

Be at least 25 years old.
Possess a valid driver’s license recognized in the UAE.
Provide a valid passport or Emirates ID and a credit card in your name.
Meet any additional requirements specified in the Rental Agreement.

3. Booking and Payment

Booking Confirmation: A booking is confirmed upon receipt of the payment or deposit, as specified at the time of booking.
Payment Methods: We accept major credit cards, debit cards, and bank transfers. Full payment must be made prior to or at the time of vehicle collection.
Cancellation Policy: Cancellations made at least 48 hours before the scheduled rental time may be eligible for a full refund. Cancellations made less than 48 hours before the rental may be subject to a cancellation fee.
Security Deposit: A security deposit is required at the time of rental. This deposit will be refunded after the vehicle is returned in the same condition it was rented, subject to deductions for any damages or violations.

4. Vehicle Usage

Condition of the Vehicle: You agree to return the vehicle in the same condition as when it was rented, except for normal wear and tear.
Prohibited Uses: You may not use the vehicle for any illegal activities, racing, towing, or driving off-road. The vehicle must only be driven by authorized drivers listed in the Rental Agreement.
Mileage Limit: Some rentals may be subject to a mileage limit. Exceeding this limit may incur additional charges, as specified in the Rental Agreement.
Fuel Policy: The vehicle must be returned with the same fuel level as when it was rented. A refueling fee will be charged if the vehicle is returned with less fuel.

5. Insurance and Liability

Insurance Coverage: All vehicles are covered by comprehensive insurance. However, in the event of an accident, the client may be responsible for a deductible amount, as specified in the Rental Agreement.
Client Responsibility: You are responsible for any damage to the vehicle not covered by insurance, as well as any fines, penalties, or legal fees resulting from your use of the vehicle.
Accidents: In the event of an accident, you must immediately notify SparxGrow and the local authorities. Failure to report an accident may result in the forfeiture of your insurance coverage.

6. Extension and Return

Extension: If you wish to extend your rental period, you must notify SparxGrow at least 24 hours before the end of the rental term. Extensions are subject to vehicle availability and additional charges.
Late Return: Late returns may be subject to additional charges, as outlined in the Rental Agreement.
Vehicle Inspection: Upon return, the vehicle will be inspected for any damages, and the security deposit will be refunded minus any applicable charges.

7. Termination

SparxGrow reserves the right to terminate the Rental Agreement and reclaim the vehicle if you breach any of these Terms or engage in any prohibited activities.

8. Limitation of Liability

SparxGrow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or vehicles. Our liability is limited to the rental fees paid by the client.

9. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the United Arab Emirates.

10. Changes to Terms

SparxGrow reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.