Privacy Policy

Introduction

SparxGrow (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our services, including visiting our website and renting vehicles from us.

Information We Collect

We collect and process the following types of information:

Personal Information:
- Contact Details: Name, email address, phone number, physical address.
- Identification Information: Passport number, driver’s license, national ID, or other identification documents.
- Payment Information: Credit or debit card details and billing information.
- Rental History: Information regarding previous rentals, preferences, and feedback.
Usage Data:
- Website Interaction: IP address, browser type, operating system, pages visited, and time spent on our website.
- Cookies: Data collected through cookies and similar tracking technologies to enhance your browsing experience.
Location Data:
- Vehicle Tracking: If applicable, GPS data related to the vehicle during the rental period.
- Mobile Device Location: Location information if you use our mobile app or access our services through a mobile device.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision: To process your bookings, manage your rentals, and provide customer support.
Personalization: To tailor our services to your preferences and enhance your experience with us.
Communication: To send you confirmations, updates, and important information about your bookings and our services.
Marketing: To inform you about promotions, special offers, and new services that may be of interest to you, with your consent.
Compliance: To comply with legal obligations, such as verifying your identity and ensuring that you meet the rental requirements.
Security: To protect our company, clients, and third parties against fraud, unauthorized access, and other illegal activities.

We may share your information with third parties in the following situations:

Service Providers: With trusted third parties who assist us in operating our business, including payment processors, IT service providers, and marketing agencies.
Legal Obligations: When required by law, such as in response to a court order, law enforcement request, or other legal processes.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

Data Security

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to legal obligations that require us to retain certain information.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the “Last Updated” date at the top.